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Thermal Body Temperature Detection Solutions

THRM-213 FAQs:

Does the customer have to touch the unit with their wrist to get a reading?
No the person getting scanned does not touch the unit. The sensor detects temperature from .39 – 1.18 inches away.
How do cold, ultra-hot and humid climates impact the performance of the unit?
The unit is to be used indoors without direct exposure to the elements and should not be placed in direct sunlight. If customers come in from outside, especially extreme heat (think Arizona) then the person should acclimate for 10-15 minute to indoor conditions before getting scanned.
Are the detection temperature ranges preset or can they be customized/changed?
You can customize the detection thresholds that cause the unit to throw an ‘abnormal’ temperature warning.
Is the THRM-213-NS accessible via a web interface/client?
Yes. The unit has a single web interface that can be reached via web browser and allows you to make setting changes or manage images and profiles.
Which web browser should be used to connect to the web interface/client?
Internet Explorer, Microsoft Edge or Google Chrome can be used to access the unit. IMPORTANT NOTE: make sure you are using the most up to date version of the brower and you need to enable plug-ins before accessing the unit. When accessing the unit a plugin pop-up will appear and you want to ALLOW the plugin to download for first-time and future use.
Can the mask detection feature be turned off?
Yes, this detection feature can be turned off.
If this unit is used in a medical environment are there any HIPAA concerns?
This is a self-contained unit and does not need to be connected to a network. Nor is it storing any personal information for patients located in the facility. So HIPAA is not a concern.
What is the storage capacity for facial recognition images?
The unit will detect and store up to 10,000 facial images/records. Once you reach that maximum it will store a new image and delete the oldest record.
Are you able to pre-load employee or approved visitor photos so it will only let in those that are in the database?
Yes. You can load a pre-approved access list into the unit. It will analyze the face and give ‘access denied’ alarms if person scanned is not in the database.
What access control solutions does this system work with?
None at this time. The unit supports Door Lock and Exit feature only. No management or scheduling capabilities come with the unit.