877-995-2288

Mon-Fri 8am-6pm CT

We are extending DDNS coverage for all BLACK™-branded DVRs, FREE OF CHARGE!

A DDNS (or Dynamic Domain Name System) is a method of automatically updating a name server in the Domain Name System (DNS), often in Not Real Time, with the active DDNS configuration of its configured hostnames, addresses or other information. This enables access to an Internet-connected device without requiring a static IP address from your Internet Service Provider (ISP). In this case, the DDNS provides you with continual remote Internet access to your BLACK™-branded DVR(s).

To extend this service – free of charge thru May of 2018 – we are transitioning all accounts to a new DDNS provider.

We will manage the entire registration process for you, but we do need to collect the information below.

NOTE: All accounts not registered by January 1, 2016 will need to be transitioned – as the existing DDNS service will expire at that time.
Please contact our support personnel for assistance in doing this.

This notification applies to ALL DVR models sold under the brand names “BLACK” and “The Black Line”.

If you have any questions, please do not hesitate to contact our technical support team between 7am and 7pm Central Time: 877-995-2288.

Or email your question to [email protected], and we will get back to you promptly.