877-995-2288

Mon-Fri 8am-6pm CT

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Supercircuits is extending DDNS coverage for all BLACK™-branded DVRs, FREE OF CHARGE!

A DDNS (or Dynamic Domain Name System) is a method of automatically updating a name server in the Domain Name System (DNS), often in Not Real Time, with the active DDNS configuration of its configured hostnames, addresses or other information. This enables access to an Internet-connected device without requiring a static IP address from your Internet Service Provider (ISP). In this case, the DDNS provides you with continual remote Internet access to your BLACK™-branded DVR(s).

To extend this service – free of charge thru May of 2018 – we are transitioning all accounts to a new DDNS provider.

We will manage the entire registration process for you, but we do need to collect the information below.

NOTE: All accounts not registered by January 1, 2016 will need to be transitioned – as the existing DDNS service will expire at that time.
Please contact our support personnel for assistance in doing this.

This notification applies to ALL DVR models sold under the brand names “BLACK” and “The Black Line”, including:

BLK-DH200400D
BLK-DH200400DH
BLK-DH200400DH-OB
BLK-DH200800D
BLK-DH200800D2
BLK-DH200800DH
BLK-DH200800DH-OB
BLK-DH200800DHDVD

BLK-DH201600D
BLK-DH201600D2
BLK-DH201600DH
BLK-DH201600DHDVD
BLK-DH3004D
BLK-DH3004DVD
BLK-DH3008D
BLK-DH3008DVD

BLK-DH3016D
BLK-DH3016DVD
BLK-HD4D
BLK-HD4D-OB
BLK-HD4E
BLK-HD8D
BLK-HD10D
BLK-HD16D

If you have any questions, please do not hesitate to contact our technical support team between 7am and 7pm Central Time: 877-995-2288.

Or email your question to [email protected], and we will get back to you promptly.