COVID-19
Updates and Actions
COMMUNICATIONS
We wanted to share the following updates and outline steps that the Supercircuits team is taking to continue to serve your security solutions needs and help slow the spread of COVID-19. Above all, the health and well-being of our customers, team members, and communities will always be our top priority.
Today, we remain open for business and ready to fulfill your security solution needs. At the same time, we are taking extra precautions to protect our employees and their loved ones.
Below are the answers to your questions and actions we are taking to continue to support you and your business.
We understand these are uncertain times. But we want you to know that we are in this together, we are here to support you, and we are unwavering in our commitment to make our communities safer, smarter, and more secure.
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The Supercircuits Team
CURRENT COMPANY STATUS
Most of our headquarter team members have been empowered to work remotely. They are online and have access to the same resources they normally would when they are physically in the office. Here’s a quick update on each department.
- Sales - our sales team is 100% operational and ready to help with your security solution needs. We are operating under normal service hours - 8am to 6pm CT.
- Technical Support - our tech support team is also remotely staffing our support lines and you should expect the same exceptional level of support during our regular support hours 8am - 5pm CT.
- Warehouse and Fulfillment - our warehouse and fulfillment teams are on-site receiving, pulling and shipping orders. While on-site they will maintain social distancing standards and taking additional safety precautions as recommended by major health organizations.