Dream Salon & Spa - Retail Success Story
Dream Salon and Spa (DS&S) is a popular salon located in Miami, Florida, offering hair, nail, and spa treatments. Since their store’s opening, they’ve seen steady business, increased their service offerings, and started making plans to expand to a second location.
Like many small retail businesses, SD&S’s most significant security challenges involved managing fast growth among high turnover. They needed an advanced security solution that would meet these three challenges:
•Out-of-pocket security costs. Dream Salon had an on-premise security system installed at the time of their business's opening. After one hard drive failure, costing their company hundreds of dollars in unanticipated out-of-pocket expenses and downtime, they needed a security system that would eliminate unexpected costs.
•Credential management. Managing user permissions among high turnover was one of their most significant challenges. The owners needed a way to grant permissions to shift managers, and quickly disable permissions when an employee quit or was let go.
•Increased safety concerns and liability risks. On several occasions, nearby businesses had been broken into, leaving DS&S's all-female staff feeling unsafe walking to their car after their shift was over. Additionally, there were other workplace safety hazards(such as slippery salon floors), putting them at risk for slip-and-fall accidents.
after considering options from several providers, they chose cloud video security solutions because of its diverse selection of high-resolution cameras and cost-effective, scalable offerings. They had eight 2.0 Megapixelcloud cameras installed in all of their most critical, key areas.
Because their new cloud security solution streams video footage and automatically updates its system to the cloud, DS&S no longer has to worry about paying out-of-pocket for unexpected maintenance or hardware costs, which has provided them with an immediate return on their investment. The owners can now easily grant or delete user permission with the click of a mouse, allowing them to add more cameras and storage under one account as they grow. They have coverage of all critical areas of their business, including the parking lot to protect staff, with advanced Starlight Cameras providing color video at night. When an incident occurs, their cloud solution will capture the event, which they can easily retrieve as evidence.
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